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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rosalind Benham-Wallace

Rosalind Benham-Wallace

March 13, 2026

5  out of  5
rating by Rosalind Benham-Wallace
"Monica walked me through the Auto Policy and The Home Owners explaining each detail Everything went smooth what a pleasant surprise Thank You Monica"
Profile photo of Tracy Duong

Tracy Duong

March 10, 2026

5  out of  5
rating by Tracy Duong
"Monica was very sweet and quick to respond to email, texts and phone calls. She helped me navigate which plans is best for my home insurance and also explained everything in details."
We responded:
"Thank you, Tracy! I'm glad to know you received such detailed and responsive service. Our team is committed to helping you find the best plans for your needs. If there's anything else you need, just let us know!"
Profile photo of Juanita Camarillo

Juanita Camarillo

March 7, 2026

5  out of  5
rating by Juanita Camarillo
"Thank you to Yolanda for helping my husband and I with our life insurance. She gave me many options and explained it to us so we can understand."
We responded:
"Juanita, thank you for your kind words! I'm happy to know that our office was able to assist you and your husband with your insurance needs. Providing clear and understandable options is important to us. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Mel Mercado

Mel Mercado

March 6, 2026

5  out of  5
rating by Mel Mercado
"Came to visit State Farm and nielka assisted my mom and I with grace! Highly recommend her"
We responded:
"Mel, thank you for your wonderful feedback! I'm happy to hear that Nielka provided such graceful assistance to you and your mom. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of agustin sanchez

agustin sanchez

March 5, 2026

5  out of  5
rating by agustin sanchez
"I like to referee Nielka Reyes Roblero over at StateFarm Yolanda Santana Office en Federal way, She was very open minded about my insurance needs for my business and personal vehicles.. Thank you for a great service and Happy to Joint StateFarm Family."
We responded:
"Thank you, Agustin! I'm delighted to hear that Nielka was able to assist you with your insurance needs for both your business and personal vehicles. It's wonderful to have you as part of the State Farm family. If you ever need anything else, feel free to reach out!"
Profile photo of Yeymi Flamenco

Yeymi Flamenco

March 5, 2026

5  out of  5
rating by Yeymi Flamenco
"Agradesida con la agente Nielka por ayudarme asegurar mi casa recomendada al 100%"
We responded:
"¡Gracias, Yeymi! Me alegra saber que Nielka te brindó un excelente servicio al asegurar tu casa. Estamos aquí para ayudarte con cualquier otra necesidad que tengas. ¡Gracias por recomendarnos al 100%!"
Profile photo of Candace Sampayan

Candace Sampayan

March 3, 2026

5  out of  5
rating by Candace Sampayan
"I have always had a pleasant experience with Yolanda at State Farm. All insurances had been with Statefarm except our homeowners insurance. I had been hesitant because I assumed it would be a big hassle to switch but Monica helped me do this with ease, answering all questions via email and phone. Thank you Monica for making the transition so easy and of course saving me a bunch in the process!"
We responded:
"Candace, thank you for sharing your experience! I'm happy to hear that Monica was able to assist you smoothly with your insurance transition and answer your questions. It's great to know that the process was easy and beneficial for you. If there's anything else we can help with, just let us know!"
Profile photo of Alejandro Serna

Alejandro Serna

March 2, 2026

5  out of  5
rating by Alejandro Serna
"Muchas gracias a Nielka Reyes por ayudarme en el proceso de cambiar de aseguranza y priorizar que mi casa y auto estén debidamente protegidos 😄"
We responded:
"¡Gracias, Alejandro! Me alegra saber que Nielka pudo asistirte en el cambio de aseguranza y asegurar la protección de tu casa y auto. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of David Q

David Q

March 2, 2026

5  out of  5
rating by David Q
"Nielka !! Wonderful and very kind person . Executive service from her , definitely one of the greatest people in the business"
We responded:
"Thank you, David! I'm happy to hear about your positive experience with Nielka. She truly is a valuable part of our team, and we're grateful for your kind words. If you need anything else, feel free to reach out!"
Profile photo of Santiago Gutierrez

Santiago Gutierrez

February 28, 2026

5  out of  5
rating by Santiago Gutierrez
"Yolands was asesores to work with, saves me $1,200."
We responded:
"Thank you, Santiago! I'm happy to know that working with our office was beneficial for you and that you saved money. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Tomasa Quintana Quintana

Tomasa Quintana Quintana

February 28, 2026

5  out of  5
rating by Tomasa Quintana Quintana
"Muchas gracias Yolanda por ayudar a mi familia. Muy amable."
We responded:
"¡Gracias, Tomasa! Me alegra saber que pudimos ayudar a tu familia. Siempre estamos aquí para ofrecer un servicio amable y atento. Si necesitas algo más, no dudes en contactarnos. ¡Estamos para ayudarte!"
Profile photo of jessica s

jessica s

February 28, 2026

5  out of  5
rating by jessica s
"Nielka Reyesmuy buenas lo Recomiendo 👍"
We responded:
"¡Gracias, Jessica! Me alegra saber que Nielka te brindó un excelente servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por recomendarnos!"
Profile photo of Olivia Gutierrez

Olivia Gutierrez

February 28, 2026

5  out of  5
rating by Olivia Gutierrez
"Muy bueno Nielka Reyes👍"
We responded:
"¡Gracias, Olivia! Me alegra que Nielka haya brindado un excelente servicio. Si necesitas algo más, estamos aquí para ayudarte."
Profile photo of Wayne Jenkins

Wayne Jenkins

February 27, 2026

5  out of  5
rating by Wayne Jenkins
"Yolanda is amazing! Very friendly and helpful. I absolutely love the kindness and quality customer service here."
We responded:
"Wayne, thank you for your wonderful feedback! I'm happy to hear that you appreciated the friendly and helpful service. Your kind words about the quality of our customer service mean a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Larry Zukkini

Larry Zukkini

February 27, 2026

5  out of  5
rating by Larry Zukkini
"Yolanda was very friendly and helpful. Made things extremely easy and made sure we understood everything. Definitely an asset for State Farm to have someone like her."
We responded:
"Thank you, Larry! I'm glad you found the experience smooth and informative. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Harold Hatch

Harold Hatch

February 26, 2026

5  out of  5
rating by Harold Hatch
"Thank you Yolanda for helping me with my auto and renters insurance. You saved me lots of money. You were easy to work with."
We responded:
"Thank you, Harold! I'm happy to know that we could assist you with your insurance needs. It's great to hear that you found the process easy and that we could help you save money. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Epifania Alvarado

Epifania Alvarado

February 26, 2026

5  out of  5
rating by Epifania Alvarado
"Muchas gracias a Nielka por ayudarme en la transición de cambiar mis autos con Yolanda Santana. Super recomendados :)"
We responded:
"¡Gracias, Epifania! Me alegra saber que la transición de tus autos con nosotros fue satisfactoria. Apreciamos mucho tu recomendación. ¡Estamos aquí para cualquier cosa que necesites!"
Profile photo of RODRIGO ROMERO

RODRIGO ROMERO

February 25, 2026

5  out of  5
rating by RODRIGO ROMERO
"Nielka me ayudó me explicó todo y me hizo una cotización para mi auto de los recomiendo mucho gran trabajo Nielka"
We responded:
"¡Gracias, Rodrigo! Me alegra que hayas recibido una cotización excelente para tu auto. Estamos comprometidos a ofrecer un servicio excepcional. ¡No dudes en contactarnos si necesitas algo más!"
Profile photo of Arnulfo Donis

Arnulfo Donis

February 25, 2026

5  out of  5
rating by Arnulfo Donis
"Gracias Yolanda por su ayuda! Muy amable."
We responded:
"¡Gracias, Arnulfo! Me alegra que hayas encontrado útil la ayuda. Estamos aquí para cualquier cosa que necesites. ¡Que tengas un excelente día!"
Profile photo of Heather Currey

Heather Currey

February 20, 2026

5  out of  5
rating by Heather Currey
"I've been working with Monica under Yolanda for State Farm and have been very impressed with her knowledge and follow through."
We responded:
"Thank you, Heather! I'm happy to hear that we have been providing you with knowledgeable and reliable service. Our team is dedicated to ensuring a great experience for our customers. If you need anything else, feel free to reach out!"
Profile photo of Sara Rogers

Sara Rogers

February 20, 2026

5  out of  5
rating by Sara Rogers
"Monica Markuson saved us a bunch of money even with an accident from a few years ago! She is super helpful!"
We responded:
"Thank you, Sara! I'm happy to hear that our team was able to assist you and help save money, even with past challenges. Our team is dedicated to providing helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Masiel Lopez

Masiel Lopez

February 19, 2026

5  out of  5
rating by Masiel Lopez
"Me encanta la atención que me brindó, Yolanda Santana Harris lo recomendaría,muchas gracias☺️"
We responded:
"¡Gracias, Masiel! Me alegra saber que la atención de nuestra oficina fue de tu agrado. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por recomendarnos!"
Profile photo of Joel antonio Silva Calderón

Joel antonio Silva Calderón

February 19, 2026

5  out of  5
rating by Joel antonio Silva Calderón
"Muy amables buena atención les recomiendo yolanda Santana Harris y NIELKA muy atentas excelentes 👌"
We responded:
"¡Gracias, Joel Antonio! Me alegra que hayas recibido una atención excelente de nuestra oficina. Apreciamos mucho tu recomendación. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Susan Johnson

Susan Johnson

February 19, 2026

5  out of  5
rating by Susan Johnson
"We've had both home and auto insurance with this State Farm office for a number of years and always appreciate the responsive and knowledgeable services provided. Amber Clark is our go-to-agent in this office - and she's just great!"
We responded:
"Thank you, Susan! I'm happy to hear that you've had a positive experience with our office over the years. Amber is indeed a valuable part of our team, and I'm glad she's been able to assist you effectively. If you ever need anything else, feel free to reach out!"
Profile photo of Sherrie Bailey

Sherrie Bailey

February 16, 2026

5  out of  5
rating by Sherrie Bailey
"I have to admit, Yolanda and her team at State Farm Insurance is the best. I have been with them about five or six years six years. I have renters, two life insurance policies, and now business insurance. Thank you Yolanda🥰"
We responded:
"Thank you, Sherrie! I'm so happy to know that you've been with us for so many years and have trusted us with your insurance needs. Yolanda and the team are grateful for your continued support. If you ever need anything else, just let us know!"