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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J.P. Phillips

January 24, 2026

5  out of  5
rating by J.P. Phillips
"Yolander was really helpful walking me through the exploration of homeowners insurance. I felt she thoroughly explained the options and detailed the specifics to our home. Super friendly and a joy to work with! So thankful!"
We responded:
"Thank you, J.P. Phillips! I'm happy to hear that our office was able to assist you with your insurance exploration. It's great to know she provided detailed explanations and made the process enjoyable. We appreciate your feedback and are here for any future insurance needs. Let us know if there's anything else we can do for you!"
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Thomas Phillips

January 22, 2026

5  out of  5
rating by Thomas Phillips
"Thank you Yolanda for helping me with my home, auto and medical supplement. You made it easy and you were very nice."
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Alex Jimenez

January 16, 2026

5  out of  5
rating by Alex Jimenez
"Stephanie Garrison, very kind and friendly agent. She got me a quote on my home and 3Cars insurance bundle she saved me over $1000 dollars compared to my Other insurance I had That same day. Thank you, Stephanie!! P.S. if you guys want some Great insurance, I suggest give Stephanie a call. She’s out of the Federal Way office?"
We responded:
"Thank you, Alex! I'm delighted to hear about your positive experience with Stephanie. It's wonderful that she was able to help you save so much on your insurance bundle. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Samim Modaber

January 9, 2026

5  out of  5
rating by Samim Modaber
"Yolanda was extremely helpful. Although we didnt sign up, we will be back. She explained everything to me."
We responded:
"Samim, thank you for your feedback! I'm glad to hear that our office was able to assist you and provide clear explanations. We look forward to welcoming you back whenever you're ready. If you have any questions in the meantime, feel free to reach out!"
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Kevin Simoskevitz

January 9, 2026

5  out of  5
rating by Kevin Simoskevitz
"Yolanda is and has always been a great help! always great to talk to, and very clear with information :)"
We responded:
"Kevin, thank you for your wonderful feedback! I'm happy to know that our office has been a great help and provides clear information. We’re here to help with any of your insurance needs!"
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Raydeane Bouchard

January 9, 2026

5  out of  5
rating by Raydeane Bouchard
"I am with State Farm only because of the service and attentiveness I receive from Amber. Not because State Farm rates are good. Not because State Farm is fair in dealing with claims, and not because of Yolanda Harris. Amber is incredibly attentive to all of my needs. She consistently goes out of her way to help. She is always available, and truly takes the time to make certain my questions are answered. She knows me by name and makes me feel valued and special as a client. Amber is truly a kind person, It’s rare these days, to find that level of personal care and professionalism."
We responded:
"Thank you, Raydeane, for sharing your experience! I'm glad to hear that Amber's dedication and attentiveness have made such a positive impact on your experience with us. Her commitment to providing personal care and professionalism is truly appreciated. If there's anything else we can assist you with, please feel free to reach out!"
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Amare Valencia Anguiano

December 31, 2025

5  out of  5
rating by Amare Valencia Anguiano
"Amber was very professional and assisted me in setting up my new policies. I was able to cut my previous costs drastically while maintaining the same coverages."
We responded:
"Amare, thank you for sharing your experience! I'm delighted to hear that Amber was able to assist you with setting up your new policies and help reduce your costs while keeping your coverage intact. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Jorge Lozano

December 31, 2025

5  out of  5
rating by Jorge Lozano
"Gabby fue muy amable conmigo, me proporcionó la información que necesitaba. Gracias"
We responded:
"¡Gracias, Jorge! Me alegra saber que Gabby pudo ayudarte con la información que necesitabas. Estamos aquí para cualquier otra consulta que puedas tener. ¡Gracias por elegirnos!"
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AjNtay 26

December 30, 2025

5  out of  5
rating by AjNtay 26
"Amber was absolutely phenomenal and helpful. I will be recommending her to others! Excellent service."
We responded:
"Thank you! I'm so happy to hear about your positive experience with Amber. We truly appreciate your recommendation and are glad to have provided excellent service. If you need anything else, feel free to reach out!"
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Covina Shippy

December 30, 2025

5  out of  5
rating by Covina Shippy
"We recently did business with Amber Clark and we couldn't be more happy with the service we received. Amber was extremely helpful and answered all our questions. So glad we did business with her!"
We responded:
"Thank you, Covina! I'm delighted to hear that Amber provided you with such helpful service and answered all your questions. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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J R

December 30, 2025

5  out of  5
rating by J R
"Amber is always very responsive and helpful anytime I reach out."
We responded:
"Thank you, J R! I'm happy to hear that Amber has been responsive and helpful whenever you reach out. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to contact us!"
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Taleaha Quesada

December 6, 2025

5  out of  5
rating by Taleaha Quesada
"YOLANDA was AMAZING!!! She got me set up with so much for such a great deal. She was super friendly and easy to work with as well!! 10/10 would recommend Yolanda!!"
We responded:
"Thank you, Taleaha! I'm so happy to hear that I provided you with such a great experience and a fantastic deal. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Gallarie Halvorson

November 27, 2025

5  out of  5
rating by Gallarie Halvorson
"Amber is amazing!!!! I’ve been insured with them for 7+ years! Always amazing customer service!"
We responded:
"Thank you Gallarie for trusting Yolanda Santana State Farm Insurance and for being loyal to the State Farm Family for over 7 years! Amber truly loves helping our customers 😃"
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Jennifer Eymann

November 26, 2025

5  out of  5
rating by Jennifer Eymann
"Amber is the absolute BEST! Exceptional service every time!"
We responded:
"Thank you for your wonderful feedback, Jennifer! I'm delighted to hear that Amber consistently provides exceptional service. We truly appreciate your support and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Boss Lady

November 26, 2025

1  out of  5
rating by Boss Lady
"Amber is so rude, She has No customer service!"
We responded:
"Hi. It appears you are not our current customer. I kindly ask you to remove your review. Thank you. "
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Travis Ohlde

November 26, 2025

5  out of  5
rating by Travis Ohlde
"Amber has been so great to talk to with all my needs and questions. Quick to respond and very professional every time we talk. Appreciate her and this great office."
We responded:
"Thank you, Travis! I'm happy to hear that Amber has been able to assist you so effectively. Our team is dedicated to providing professional and responsive service, and it's wonderful to know we're meeting your needs. If there's anything else we can do for you, just let us know!"
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Carmen C

November 24, 2025

5  out of  5
rating by Carmen C
"Yolanda helped ne obtain life insurance. She made it very simple. I highly recommend her."
We responded:
"Thank you, Carmen! I'm happy to hear that Yolanda made the process of obtaining insurance simple for you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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M

November 21, 2025

5  out of  5
rating by M
"Excelente atención nos ayudó mucho con nuestras dudas"
We responded:
"¡Gracias, M! Me alegra saber que la atención fue excelente y que pudimos ayudarte con tus dudas. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
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Dmitriy K

November 6, 2025

5  out of  5
rating by Dmitriy K
"Yolanda was very professional and diligent when setting up my new policy. I was able to cut my monthly payment in half while increasing the coverage. It's also nice to know I have a local agent I can contact for my insurance needs."
We responded:
"Thank you, Dmitriy! I'm happy to know that our professionalism and diligence made a positive impact on your experience. It's great that you were able to enhance your coverage while reducing costs. Having a local agent you can rely on is important, and we're here whenever you need us. Let us know if there's anything else we can assist you with!"
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Armando Miclescu

November 5, 2025

5  out of  5
rating by Armando Miclescu
"Yolanda was amazing. Super nice and easy ton work with."
We responded:
"Thank you, Armando! I'm happy to hear that our office made your experience enjoyable and smooth. We appreciate your feedback and are here for any insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Bailey Hawes

October 31, 2025

5  out of  5
rating by Bailey Hawes
"Amber made changing my policy easy, she was great at answering all my questions."
We responded:
"Thank you for your review, Bailey! I'm glad to hear that Amber was able to assist you effectively and make the process smooth. We appreciate your feedback and are here if you need anything else!"
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Michelle Thomas

October 30, 2025

5  out of  5
rating by Michelle Thomas
"I am so pleased at the service I received from Kelli...I called late in the day and she very patiently and professionally assisted me with my request. Thank you Kelli...I am grateful for your help!!"
We responded:
"Michelle, thank you for sharing your experience! I'm happy to hear that Kelli was able to assist you so effectively. We appreciate your kind words and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Crystal Lehmann

October 28, 2025

5  out of  5
rating by Crystal Lehmann
"Helpful, prompt and friendly. Took care of all my needs in one day."
We responded:
"Crystal, thank you for your wonderful feedback! I'm happy to know that you found our service helpful and prompt. It's great to hear that we could take care of everything in just one day. If you have any more needs or questions, feel free to reach out anytime. Thanks for choosing us!"
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Yonathan Vazquez

October 19, 2025

5  out of  5
rating by Yonathan Vazquez
"Yolanda was extremely helpful in getting us a quote for our auto insurance, not only did she help us with a quote but followed to make sure it fit our needs, she also helped us with our home insurance. All at a very reasonable price. I'm very grateful to have hotter her as my insurance agent and highly recommend her."
We responded:
"Thank you, Yonathan! I'm happy to hear that our office was able to assist you with your insurance needs. It's wonderful to know you found the service and pricing satisfactory. If you ever need anything else, feel free to reach out!"
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Broc Woodworth

October 16, 2025

5  out of  5
rating by Broc Woodworth
"Yolanda was very helpful in setting me up with a new policy. Super friendly, knowledgeable, and quick to respond!"
We responded:
"Thank you, Broc! I'm happy to hear that our office was able to assist you with your new policy. Our team takes pride in being friendly, knowledgeable, and responsive. Let us know if there's anything else we can do for you!"