State Farm® Insurance Agent Yolanda Santana Harris

"Es un exelente servicio al cliente Nielka es muy amable y efisiente en su trabajo
Quedamos muy satisfecho gracias Nielka"

"Nielka Reyes roblero was really helpful."

"I experienced an issue with my insurance coverage and contacted customer service for assistance. Nielka handled my case with exceptional professionalism, attentiveness, and efficiency. She carefully addressed my concerns, thoroughly explained the process, and successfully resolved my issue. Her outstanding customer service and commitment to helping me made the entire experience seamless. I greatly appreciate her assistance and highly recommend her for her professionalism and dedication.😊😊"

"Mucha gracias por su buen serví sio
Espsial a Nielka Reyes Roblro"

"I appreciated the frien dliness of the person who assisted me she was respectful and courtesy 👍. Elizabeth"

"Came into the office not sure what exactly I needed to do after my claim, Nielka assisted me and made sure I was 100% covered. Very knowledgeable and helpful, highly recommended"

"Gabby fue muy amable. Su servicio al cliente fue de mucha ayuda."

"Great customer service, Gabby help me at Yolanda's office with my current policy. She is really nice."

"Gabby was a great help."

"I called requesting to checkout my address and with no hesitation Elizabeth assisted me. She ensure that my information was accurate. Elizabeth went above and beyond to recommend me activities in the area that I can do with my daughter which I appreciated. Keep up!"

"Amber has been my insurance agent for years and she has been awesome. Anything from getting quotes for new policies, how to move through the process after an accident or questions regarding current policies, I wouldn’t trust anyone else.
A big thank you to Amber!"

"My experience has been A+++,
Amber Clark is the best, its crazy but i prefer her assistance only! She is always quick to get back to me with whatever my need is at the time. I totally recommend her shes the best."

"Tia Misfeldt The best! Thank you for your service"

"Excellent customer service! Nielka, was friendly, professional, and very knowledgeable. She answered all my questions, explained everything clearly, and made the process quick and easy. I highly recommend them for anyone looking for great insurance service."

"I recently shopped for homeowners insurance, and Ryan Dubuc was incredibly knowledgeable, responsive, and supportive throughout the process. He patiently answered all of my questions and always followed up promptly. Thanks to Ryan's help, I was able to find the homeowners insurance that best met my needs. I really appreciate his excellent service and would highly recommend working with him!"

"Nielka helped me a lot today setting my renters insurance. She was really nice, highly recommended"

"Stephanie Garrison was a huge help with getting my car insurance and other possible options figured out for my future! The insurance was cheaper than I thought especially considering everything I got."

"I was disappointed with the customer service I received from Amber. When I called regarding an insurance policy change, I asked for clarification and requested that she repeat her name, but she declined, which made the conversation difficult. In my experience, the interaction felt rude and unprofessional. I later contacted State Farm customer service and filed a complaint. I was informed that someone would follow up with me, but I did not receive a response. Based on my experience, I cannot recommend this agent and hope they improve their customer service and communication with customers"

"Yolanda & Amber are always friendly, helpful, & knowledgeable anytime I call their office. Amber Clark has helped me throughout the years with my families insurance needs, she’s always been helpful & quick to respond to my questions/concerns. I highly recommend this office."

"I’ve been with this agency for about 3 years and Amber has been my go to person since the beginning. She’s down to earth, quick to get back to me, and most importantly she actually knows what she’s doing.

Anytime I have a question or something needs fixed, I’d rather just go to her because I know it’ll get handled right. She explains things in a way that makes sense and she never makes me feel annoying for asking. I really appreciate her and the whole office and would definitely recommend her to anyone needing insurance help."

"I have worked with Amber Clark and the State Farm team since May of 2020, and I highly recommend her.
Amber handles our homeowners insurance, personal umbrella coverage, insurance on five family vehicles, and the Washington fleet for our company, HarborLand 2C. As a ship repair company, we have a diverse fleet of trucks, vans, trailers, and service vehicles, so having an agent who understands both our personal and business insurance needs is extremely important.
Over the years, Amber has always been professional, responsive, and easy to work with. She takes the time to answer questions, explain coverages, and make sure we have the right protection in place. In today's world, it's refreshing to work with someone who still provides personal service and genuinely cares about her clients.
If you're looking for an insurance professional who is knowledgeable, dependable, and committed to her customers, I highly recommend Amber Clark and the entire State Farm team."

"By far the best agency for personal insurance I have used!! The staff is professional and thorough! Amber Clark made the experience of buying insurance enjoyable ... she put together the perfect package for us covering our auto and home insurance needs. She goes above and beyond to answer questions and provide quotes when one of our many drivers decide they may want a different car. Her recommendations are spot on! It's been a very long time since I enjoyed working with an insurance agency. Thank you for a continued great experience, Amber!!! You ROCK!!"

"Amber Clark is always very friendly and helpful whenever I call. Whether I have a question about my insurance or I just want to pay my bill, she’s always great and I feel well cared for by the offices of Yolanda Santana Harris in Federal Way."

"Five stars for Nielka Reyes Roblero. From the first moment he showed incredible disposition, superhuman treatment and exceptional kindness. It's nice to receive a service where they make you feel so comfortable and well cared for. Undoubtedly, an impeccable experience that deserves to be recognized."

"I would like to congratulate and thank Nielka Reyes Roblero for her excellent care. She was extremely attentive, kind and took care of every detail to provide a top quality service. Totally recommended for her great professionalism!"